How Can We Help?

Find answers to common questions or get in touch with our support team

Frequently Asked Questions

Still Need Help?

Email Support

Send us an email and we'll respond within 24 hours

support@blockprism.com

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Pro Tips

💡

Save Space in the Center

Keep the center of the board clear for larger pieces. Build around the edges first!

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Look Ahead

Always check what pieces are coming next before placing your current piece.

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Combo Strategy

Set up multiple lines that can be cleared simultaneously for massive score multipliers.

💡

Use Practice Mode

Try new strategies risk-free in Practice Mode before using them in your main game.

System Requirements

Required

  • • iOS 17.0 or later
  • • iPhone 8 or newer
  • • iPad (5th generation) or newer
  • • 50 MB free storage

Recommended

  • • iOS 18.0 or later
  • • iPhone 12 or newer for best performance
  • • Haptic feedback supported devices
  • • Internet for Daily Challenges sync